Billing and plans

Manage your subscription, view usage, and understand plan features.

Plan comparison

Free plan

Evaluate CRA Evidence with limited capacity.

Includes:

• Up to 2 products
• 1 user account
• 1 GB storage
• SBOM uploads and quality scoring
• Basic vulnerability scanning
• Technical file export

Limitations:

• No VEX authoring or CI/CD integration
• No HBOM support
• No SCIM provisioning
• Community support only

Professional plan

For growing teams needing more capacity and advanced features.

Includes everything in Free, plus:

• VEX authoring and CI/CD pipeline integration
• HBOM (Hardware Bill of Materials) support
• Priority email support
• Extended API rate limits
• Custom classification rules

Product and seat limits on Professional depend on your CRA economic operator role:

The plan comparison table above shows the Manufacturer figures.

Enterprise plan

For large organisations with advanced security and compliance needs.

Includes everything in Professional, plus:

• Unlimited team members
• 100 GB storage (expandable)
• SSO with SAML 2.0
• SCIM provisioning
• Dedicated support
• Custom integrations
• On-premise option
• SLA guarantees

View your current plan

Navigate to Settings → Billing to see:

• Current plan and billing cycle
• Next billing date
• Usage against plan limits

Upgrade your plan

Paid plans (Professional and Enterprise) are sales-only. There is no self-serve credit-card checkout in the app.

To move to a paid plan, contact sales@craevidence.com for a quote. Our team will arrange pricing and activate your plan.

What happens:

• New features and increased limits activate once your plan is set up
• Billing terms are agreed with the sales team

Downgrade your plan

1. Navigate to Settings → Billing.
2. Click Change Plan.
3. Ensure usage is within the lower plan's limits.

The downgrade takes effect at your next billing date.

Manage payment

Navigate to Settings → Billing → Manage Payment to:

• Update credit card
• Add new payment methods
• View invoices
• See billing history

CRA Evidence uses Stripe for secure payment processing. We support major credit cards and bank transfers for Enterprise accounts.

Trial period

New accounts receive a free 14-day trial of full Enterprise-tier features, capped at 10 products and 5 users.

During trial:

• Access all Enterprise-tier features (within the 10-product, 5-user caps)
• Full API access
• No credit card required

When trial ends:

• Moved to Free plan if you do not upgrade
• Your data remains intact
• Features above Free limits become unavailable

Plan limits

Storage

Storage includes SBOMs, documents, firmware files, and exports.

To reduce storage:

• Delete old versions
• Remove duplicate SBOMs
• Archive unused products

Team members

Member limits include all users regardless of role. At the limit, new invitations are blocked.

Products

Product limits count active products. Archived products do not count.

Cancellation

Closing your account is self-service from Settings → Profile → Danger Zone.

What happens:

• Closure starts a 30-day reversible grace period during which your data is preserved
• You cannot log in during the grace period, but you can ask support to restore the account
• After 30 days, deletion becomes irreversible

See Close your account for the full process, recovery, and retention details.

Enterprise billing

Contact sales@craevidence.com for:

• Annual billing with discounts
• Purchase orders
• Custom invoicing
• Volume pricing

Tax information

• Prices shown in EUR
• VAT applied for EU customers based on location
• Enter VAT number in billing settings for reverse charge

Related documentation

• Organisation settings: general configuration
• Team management: member management
• SCIM provisioning: automated user sync