Billing and Plans

Manage your subscription, view usage, and understand plan features.

Prerequisites

• Role required: Owner
• Location: Settings → Billing

Plan comparison

Free Plan

Evaluate CRA Evidence with limited capacity.

Includes:

• Up to 3 products
• Up to 5 team members
• 1 GB storage
• SBOM uploads and quality scoring
• Basic vulnerability scanning
• Technical file export

Limitations:

• No SCIM provisioning
• No firmware analysis
• Community support only

Professional Plan

For growing teams needing more capacity and advanced features.

Includes everything in Free, plus:

• Unlimited products
• Up to 50 team members
• 50 GB storage
• SCIM provisioning
• Priority email support
• Extended API rate limits
• Custom classification rules

Enterprise Plan

For large organisations with advanced security and compliance needs.

Includes everything in Professional, plus:

• Unlimited team members
• 100 GB storage (expandable)
• Firmware analysis with EMBA
• SSO with SAML 2.0
• Dedicated support
• Custom integrations
• On-premise option
• SLA guarantees

View your current plan

Navigate to Settings → Billing to see:

• Current plan and billing cycle
• Next billing date
• Usage against plan limits

Upgrade your plan

1. Navigate to Settings → Billing.
2. Click Upgrade Plan.
3. Select your new plan.
4. Complete checkout.

What happens:

• New features activate immediately
• Increased limits apply right away
• You're charged prorated for the billing cycle
• Future billing reflects the new price

Downgrade your plan

1. Navigate to Settings → Billing.
2. Click Change Plan.
3. Ensure usage is within the lower plan's limits.

The downgrade takes effect at your next billing date.

Manage payment

Navigate to Settings → Billing → Manage Payment to:

• Update credit card
• Add new payment methods
• View invoices
• See billing history

CRA Evidence uses Stripe for secure payment processing. We support major credit cards and bank transfers for Enterprise accounts.

Trial period

New accounts receive a free trial of Professional features.

During trial:

• Access all Professional features
• Full API access
• No credit card required

When trial ends:

• Moved to Free plan if you don't upgrade
• Your data remains intact
• Features above Free limits become unavailable

Plan limits

Storage

Storage includes SBOMs, documents, firmware files, and exports.

To reduce storage:

• Delete old versions
• Remove duplicate SBOMs
• Archive unused products

Team members

Member limits include all users regardless of role. At the limit, new invitations are blocked.

Products

Product limits count active products. Archived products don't count.

Cancellation

Contact support@craevidence.com to cancel.

What happens:

• Account stays active until end of paid period
• Export your data anytime
• Account converts to read-only after period ends
• Data retained 90 days, then deleted

Enterprise billing

Contact sales@craevidence.com for:

• Annual billing with discounts
• Purchase orders
• Custom invoicing
• Volume pricing

Tax information

• Prices shown in EUR
• VAT applied for EU customers based on location
• Enter VAT number in billing settings for reverse charge

Related documentation

• Organisation Settings — General configuration
• Team Management — Member management
• SCIM Provisioning — Automated user sync